Privacy Policy

Data We Collect

The data we collect includes personal information you provide directly to us and information automatically collected when you use our website. We collect the following types of personal data:

• Contact Information: Name, email address, phone number, and postal address
• Fitness Information: Health and fitness goals, current fitness level, medical considerations, and training preferences
• Communication Data: Records of correspondence and communications with us
• Website Usage Data: Information about how you use our website, including IP address, browser type, and pages visited
• Marketing Preferences: Your preferences regarding marketing communications

How We Use Your Information

We use your personal data for the following purposes, and our legal basis for processing is indicated for each purpose. How we use your information depends on the services you use and your relationship with QuickNodes:

• Service Provision (Contract Performance): To provide fitness consultations, training programmes, and related services
• Communication (Legitimate Interest): To respond to your inquiries and provide customer support
• Programme Development (Contract Performance): To create personalised fitness and nutrition programmes
• Legal Compliance (Legal Obligation): To comply with applicable laws and regulations
• Marketing (Consent): To send you information about our services, with your consent
• Website Improvement (Legitimate Interest): To improve our website and services based on usage patterns

Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following limited circumstances: with your explicit consent, to comply with legal obligations, to protect our rights or safety, with service providers who assist us in operating our business (under strict confidentiality agreements), or in connection with a business transfer or merger.

Your Rights

Under the GDPR and other applicable data protection laws, you have the following rights regarding your personal data:

• Right of Access: Request copies of your personal data
• Right to Rectification: Request correction of inaccurate or incomplete data
• Right to Erasure: Request deletion of your personal data in certain circumstances
• Right to Restrict Processing: Request limitation of how we use your data
• Right to Data Portability: Request transfer of your data to another organisation
• Right to Object: Object to processing based on legitimate interests or for marketing purposes
• Rights Related to Automated Decision Making: Rights regarding automated decision-making and profiling

Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this Privacy Policy. Data retention periods vary depending on the type of information and the purpose for which it was collected. Client records are typically retained for seven years after the end of our relationship to comply with legal requirements. Website usage data is retained for up to two years. Marketing data is retained until you withdraw consent or request deletion.

Data Security

We implement appropriate technical and organisational security measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include encryption of sensitive data, secure data storage systems, regular security assessments, access controls and authentication procedures, and staff training on data protection principles.

International Data Transfers

As we are based in Ireland within the European Union, your data is primarily processed within the EU/EEA. If we transfer data outside the EU/EEA, we ensure appropriate safeguards are in place, such as adequacy decisions or standard contractual clauses approved by the European Commission.

Cookies and Website Analytics

Our website uses cookies and similar technologies to enhance your browsing experience and analyse website usage. For detailed information about our use of cookies, please refer to our Cookie Policy.

Children's Privacy

Our services are not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately so we can delete such information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.

Contact Information

If you have any questions about this Privacy Policy, wish to exercise your rights, or have concerns about how we handle your personal data, please contact us:

Supervisory Authority

You have the right to lodge a complaint with the Irish Data Protection Commission if you believe we have not handled your personal data in accordance with applicable data protection laws. You can contact them at www.dataprotection.ie or by phone at +353 (0)761 104 800.